The One Thing

Work hard and play hard. Focus is the key.

Before 2021 closes, let me share to you the one thing that is missing in the food service industry.

As part of my previous post, Can I help, I ask your opinion on what do you think is missing in our service providers in the restaurant.

Is it the experience, work ethic, lack of training or politics (management intervention)? None of these are.

The one thing that is missing in our work force is F O C U S.

Yes, everything can be learned. That is why, as a manager, I don’t mind hiring applicants who doesn’t have or have a little experience in the industry.

I would rather train fresh minds than to train experienced employees who is not willing to learn new things.

Based on experience, I can tell you if an employee have the potential to grow or just a mediocre.

I don’t intend to degrade or downgrade these types of employees, this is them being typical to be in the mindset of keeping their job for decades and love talking and complaining but no result.

You know where I am going with this, I am willing to train amateurs and encourage them to excel and do extra work. At the end, this advise of be Focus on the things you do will bring positive results.


You work as part of a team, you excel and others will envy you and even ask you why are you doing this and that extra thing. When a person or a colleague start talking to you this way, you know that you pass the test.

You are doing great and by practicing it, you will never feel working a single day of your time.

With this, you are now prepared to take responsibilities and ready for the next promotion.

You deserve it amongst others who have more work experience than you do.

It is sad to see in my 15 years in the industry to outsource Managers, from other places or even other countries. Why business owners cannot promote old staff to take the vacant position?

This is a simple picture of an employee being in the company for more than a decade and still didn’t contribute a thing to get better. Why as such that it is so obvious? Because, somehow, number speaks. Companies should make money in order to survive and expand, but if the business fails, it has something to do with its workforce. Starting from the Manager, servers, cook, down to the person who is cleaning the trash.

So, what should you do to contribute?

F – ind a way to be

O – utstanding and

C – ut your

U – ltimate selfishness to

S – erve and be different

My advise to all experienced personnel in the food and beverage sector, take advantage and learn as much as you can. Be a leader, share your experience and be a business owner.

I know it takes guts, and never be an easy path. Just take a look at the other side of the picture, you will be the decision maker and you will help your community create some jobs.

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