What guest want
Since we are in the line of hospitality for more than a decade now, we learned what our guests or clients want.
There are guests who wants to dine to relax, which means, you, as an establishment can entertain them. In the other hand, there were guests as well who doesn’t want to be bothered, they are there for one reason, to eat, period.
If you can distinguish this in your customers, then you can win anybody who comes to visit your restaurant.
When you are in the food and beverage industry, the ambiance is as important as the service.